Food & Restaurant

Food & Restaurant
Digital
Technology
Marketing
Solutions

A spoonful of our digital solutions in your business recipe can create a 5-star customer experience!

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    At INCITERZ

    Is Your Restaurant Ready to be Fully Booked?

    The Food and Restaurant industry has always been vast and popular. In the post-pandemic era, it has undergone a major digital transformation. Contactless food ordering, payment, and delivery systems have become very popular. The industry has been growing and expanding all over the world. The global food and service market will grow its share to $5,194.60 billion by 2029. It is clear that the industry is growing, and digital transformation has a big part to play in it. Implement digital solutions now and become a market leader instead of a follower.

    How has the Food & Restaurant Industry Evolved?

    Food & Restaurant

    FOOD & RESTAURANT CHALLENGES

    Struggles with Visibility

    Restaurants and food joints often have difficulty with visibility in different regions. Discoverability varies from one region to another, which can impact business. This can be fixed with a strong online presence through which you can achieve more visibility.

    Getting Direct Reservations

    Restaurants often have trouble getting direct reservations due to slowed website or mobile experiences. More and more people prefer to reserve their tables before dining to save time. Optimizing your website and app can solve this issue to a great extent.

    Integrating New Experiences

    The way people order food has changed dramatically over time. Integrating technology is essential to cater to the new experience most customers prefer nowadays. Developing a website and app with a seamless online ordering system is crucial for success.

    Balancing Automation with Human Interactions

    A restaurant business is about people but one of the toughest challenges in the industry is retention of employees. Retaining employees and ensuring a hospitable environment for customers is crucial, for which a balance between automation and humans is required.

    Getting an Edge Over the Competitor

    There is no dearth of competition when it comes to the restaurant industry. It is hard to get an edge over your competitors unless you are leveraging the latest technology to attract customers. Having a spot-free reputation and captivating online presence is a must!

    Rising Costs of Food

    Inflation has everyone in its grip, and restaurants are struggling to become profitable because of that. Increasing prices can lead to a decrease in the inflow of customers, and keeping the same prices may lead to losses. Menu engineering can be helpful in dealing with this issue.

    What’s Trending in the Food & Restaurant Industry?

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    SOLUTIONS WE OFFER

    Inciterz offers customized plans keeping in mind your short-term and long-term business goals. Our consultants utilize a diverse solution stack to help your restaurant stand out from the rest.

    TAILORED FOOD & RESTAURANT TECHNOLOGY SOLUTIONS

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    Design

    Visuals are crucial for restaurants as they attract customers and create a brand image. Our team offers end-to-end design solutions. From logos to menus, we create attractive visuals to help your business boom. We create compelling visuals that will adorn the social media feeds of your existing and potential patrons. We offer comprehensive UI-style guidelines to help with deciding and maintaining brand colors, fonts, etc. We work to ensure there is cohesion in all your visuals. With our design, your restaurant will be recognizable and stand apart from the competition.
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    Web Development

    Websites are a direct representation of your business. Having an attractive website can attract your target audience. In the restaurant industry, not a lot of business owners understand how much a website can help. It can attract customers and help them get a feel of your business. You can add all the information such as timings, menu, seating capacity, etc. on your website so any information a customer might need is already available to them. We offer comprehensive, full-stack web development services to create a website that will serve all your purposes.
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    Mobile App Development

    With an increase in online orders, having a mobile app has become a must for restaurants. We can develop food on-demand apps that will help you provide fast and convenient services. It will help businesses integrate comprehensive online order solutions. This will simplify the process of managing online food orders and will also help in increasing the number of direct reservations one can get. Mobile apps can be a great tool to manage all their operations in one place without having to keep tracking different platforms.
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    Adopting QR Codes

    Restaurants are using QR codes to help customers digitally access their menus. Customers can scan QR codes to get the menus to open directly on their mobile phones. This is environment-friendly as well as convenient for both the wait staff and customers. You can connect the QR codes with your system to get updates on orders. Adopting QR codes for your restaurant will also significantly take the load off of your staff, which will result in more efficiency in other operations.
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    Augmented Reality Menus

    This is an emerging technology that allows customers to see a 3D image of the food item. It will provide an immersive experience, which will improve the overall customer experience. It is also expected that this technology can help customers see a 3D image of a food item just by placing their phones over the physical menus. Additionally, such menus can also be used to inform customers about the ingredients used in the dish. This will be useful for customers with allergies.
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    Contactless Payments

    Restaurants are moving towards online payment to improve user experience. Accepting payments via credit card or online payment has become a norm in the post-pandemic society. Hence, businesses should optimize their security and payment gateways for the same. We provide comprehensive online payment solutions that allow businesses to do transactions without any worries. We integrate blockchain technology to facilitate safe transactions that cannot be breached. With our solutions, both you and your customers will be able to safely carry over transactions.
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    Inventory Management

    Digital inventory management can be a game changer for your restaurant! It can help you track the flow of inventory and understand how the products are being used. You can track points of sales and returns, so, to maintain a record of how certain items are being used. It can also help you save significant costs on raw materials as you can keep track of when certain items might expire or spoil. It is a useful technology for saving costs and reducing wastage.
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    Menu Engineering

    To improve the overall profitability of your restaurant, menu engineering is a great practice. It is a framework that involves optimizing the pricing on your menu based on the most profitable items. It provides you with tools to understand how well certain items are performing on the menu. We provide comprehensive menu engineering solutions to help your restaurant move toward profitability. With the help of our experts, you can curate a menu that will help your restaurant gain fame among customers.

    CUSTOMIZED FOOD & RESTAURANT MARKETING SOLUTIONS

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    Social Media

    It is essential for a restaurant to leverage all social media platforms to create a vast network of patrons. Adding regular photos of decor and dishes will attract potential customers. Leveraging social media platforms can help you build an extensive network of patrons. Sharing regular updates about your restaurant will help increase engagement, ultimately improving your business's visibility and discoverability. Also, sharing updates about your restaurant appeals to the masses, who can promote your restaurant and create hype around it.
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    Search Engine Optimization

    We provide comprehensive SEO solutions to help your business's visibility. We provide in-depth SEO audits and develop local SEO strategies to ensure your website is top. We plan our actions using comprehensive keyword research and ensure you rank on top for the relevant ones. We perform competition analysis to create on-page and off-page SEO strategies that target branded and generic keywords. We also leverage Google Business Profiles to make your restaurant more discoverable.
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    App Marketing

    Your restaurant needs an app, and that app needs to be promoted. Here's why! Long waits to get a table and hassles while ordering food can frustrate customers. It can make restaurants lose business. To prevent this, have an option for customers to reserve tables and order food online through your app. You will not have to depend on external platforms and can handle everything in-house. Our team creates comprehensive strategies to market your restaurant app for the best user experience.
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    Content Marketing

    A strong content marketing strategy is essential to help your restaurant business grow. We offer relevant content marketing solutions to help you acquire and retain customers. Our team creates a distinct brand voice for you and produces promotional content after in-depth audience research. We ensure that our content resonates with your target audience and follows the marketing funnel fully. We also leverage content seeding to ensure you have visibility on all the possible platforms relevant to your business.
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    Influencer Marketing

    Influencers have a wide reach and a high engagement rate. They can attract a large number of customers to your restaurant. Leveraging influencer marketing is one of the best ways of strengthening your brand value. Our team does its due diligence before engaging influencers for marketing purposes. We ensure that we work with influencers that can benefit your brand. Our team also uses various analytical tools to measure influencer campaigns to ensure they are fetching the desired results.
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    Paid Advertising

    Advertising is essential to help your restaurant gain traction and customers. We provide PPC and social media ad solutions within a set budget to help you reach a wider audience. We use a data-driven approach to target the right audience. We create user personas and target customers accordingly to get the best conversion rates. We use an omnichannel strategy and create effective ad funnels to gain maximum traction. We also leverage retargeting ads to help your business stay in potential customers' minds.
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    Online Reputation Management

    When it comes to restaurants, maintaining a healthy reputation is a must! Negative reviews can put off customers and result in losses. Competitors often use this tactic. Online reputation management can help you save yourself from a potential PR crisis at any point in time. Our team will help you create a positive image online and suppress unwanted reviews. We will ensure that whenever someone searches your business, they see positive results. ORM is a vital tool to protect the image of your restaurant.
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    User-generated Content

    Restaurants should encourage their customers to leave online reviews and post about their experiences online. Leveraging user-generated content to promote your business is smart and effective. You can use this content to create an authentic image of your business and make your services look more appealing. Our team ensures that we leverage user-generated content on all social media platforms and regularly reshare it to create a better bond with your customers. We also create strategies around this type of content to make the best use of them.

    Why Partner With Us?

    Inciterz is a team of technology and marketing strategists and consultants. We have gathered years of experience and expertise by implementing successful digital solutions for the food and restaurant industry. Our team creates valuable digital assets and integrates them with the latest technology. Our decisions are data-driven and consider the latest trends in the industry. We are constantly upskilling ourselves to provide our clients with the best services. We focus on your goals and create plans that align with your brand. With us, you can achieve way more than you could ever imagine. Contact us now to learn more about how our strategies can take your restaurant and food business to the next level!
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    FAQs on Restaurant Industry

    What is the best restaurant marketing strategy?
    The best marketing strategy for your restaurant will depend on many things. Based on the size and scope of your business, our marketing consultants will create a comprehensive strategy build to help you grow.
    What are the latest restaurant technology trends?
    Some of the latest trends in the restaurant industry include QR codes, inventory management, menu engineering, augmented reality menus, food on-demand apps, etc.
    What is the best way to promote a restaurant?
    The best way to promote a restaurant is to harness the power of social media. Your customers can be your best marketing tool. Use social media marketing and user-generated content to help your restaurant grow.
    From where can I get a comprehensive restaurant marketing plan?
    A comprehensive marketing plan will include a thorough analysis of your target audience and well-structured brand guidelines. Our consultants will create a detailed marketing plan for your restaurant to help it create a distinct identity.
    What is the restaurant industry market size in India?
    The restaurant industry market size in India is huge and is expected to reach 125.06 billion USD by 2029. The industry is expected to be growing at a CAGR of 10.21% for the forecasted period till 2029.