Reach new customers and understand them with the Bot Solutions
38Years’ Experience in IT
More About Our Success Stories
What is Bot Solutions?
A bot or chatbot is software that generates human conversation through text or voice interactions. Companies use several types of chatbots to interact with their users.
Chatbots offer excellent ROI. Most businesses add chatbot assistants to their systems to provide better customer service during hours when support agents are not available.
At INCITERZ, we help you develop the right bot solution for your company. Creating a bot solution requires low coding, meaning you can get your solution ready in a few weeks. We are experts in creating stateless and stateful chatbots. We can also help you create bot solutions by implementing a natural language processing engine. It will help the bot interact with users through voice in any language.
What Significance Do Bot Solutions Hold?
A company needs effective practices to stand out among the crowd. Most companies lose their customers due to poor customer support. Both solutions are perfect for generating more conversations as they provide an excellent customer experience. Implementing the Bot solutions to your business offer various benefits. Most customers prefer speaking with a chatbot instead of a human employee. Chatbots offer fast and precise answers to customers’ questions.
The Bot solutions can automate your business operations, and you can use them for repetitive tasks like sending emails or answering FAQs. Chatbots can also handle multiple customers simultaneously, making support services more effective. Businesses also use bot solutions to collect and analyze data. At INCITERZ, we also help you create bot solutions that allow you to generate a global report containing analyses of your customers. We can also help you develop bot solutions that work with multiple languages.
With INCITERZ’s bot solutions, you can quickly build a chatbot that we can deploy to various platforms like WhatsApp, Facebook, text messages, Messenger, Instagram, and more. Another benefit of the Bot solutions is that they are available 24×7 for end users as they are programmed software. Moreover, chatbots don’t feel mood swings and will answer all customers’ queries.
Our Process of Bot Solutions
Plan & Strategy
The first stage of our bots solution development involves planning and gathering relevant information about your business and industry. We have various bot developers that are familiar with different industries. Once we understand the requirements of the business, we plan a bot solution to address them. Read More
At this stage, we work on your business requirement and specification to tailor a custom bot solution relevant to your domain. Our developer defines the bot’s purpose and chooses the tools for it. Read More
Monitor & Manage
Our developer keeps track of your bot solutions and provides support if it is not working correctly. We also keep updating the bot solutions to improve their performance. Read More
After testing, we launch the bot solution to the different channels. We can also help you implement the bot solutions to your existing business model. Read More
After the product is finished, we send it for testing. At INCITERZ, our tester ensures that the bot solution’s components are working. We fix the issue and make changes to the Bot solutions if required. Read More